Our Terms & Conditions
Bullet R1 V2 – Terms of Use
By purchasing this roaster, I confirm that:
I understand that I need to read the instructions before operating the roaster
I understand that the Bullet R1 requires regular cleaning and maintenance for safe operation
I understand that negligence / misuse of this roaster cancels the 2-year warranty
I understand that Bullet R1, like any other roaster, may break and require time to repair, and that Aillio will not be held responsible for any financial losses incurred during this downtime if I use Bullet R1 commercially
I understand that a desktop / laptop computer is required to provide firmware updates for Bullet R1 through the RoasTime software, and that these firmware updates are required to maintain the operation of the machine
I understand that if the roaster does not work properly, troubleshooting the Bullet R1 requires a desktop / laptop computer connected to the Internet that also runs the latest version of the RoasTime software
I understand that this machine can start a fire if used incorrectly.
When you purchase an Aillio Bullet from us, you are entitled to a warranty which is with Aillio themselves. Click here to view the warranty.
By visiting the Seller’s site and/ or completing a purchase, the Client will be deemed to have engaged in the Seller’s “Service” and agrees to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using the Seller’s website. By accessing or using any part of the site, the Client agrees to be bound by these Terms of Service.
The product descriptions in the Seller’s online shop do not constitute binding offers on the part of the Seller, but merely serve the purpose of submitting a binding offer by the Client.
The Client may submit the offer via the online order form integrated into the Seller's online shop. In doing so, after having placed the selected goods and/or services in the virtual basket and passed through the ordering process, and by clicking the button finalizing the order process, the Client submits a legally binding offer of contract with regard to the goods and/or services contained in the shopping cart.
Order processing and contacting usually takes place via e-mail and automated order processing. It is the Client’s responsibility to ensure that the e-mail address they provide for the order processing is accurate so that emails sent by the Seller can be received at this address. In particular, it is the Client's responsibility, if SPAM filters are used, to ensure that all emails sent by the Seller or by third parties commissioned by the Seller with the order processing can be delivered.
Prices for our products are subject to change without notice. The Seller reserves the right at any time to modify or discontinue the Service (or any part thereof) without notice at any time. The Seller shall not be liable to the Client or any third-party for modifications, price changes, suspension or discontinuance of the Service.
The Seller reserves the right to refuse any order placed with them. In the event that the Seller makes a change to or cancels an order, they may attempt to notify the Client by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. The Client agrees to provide current, complete and accurate purchase and account information for all purchases made through the website. The Client agrees to promptly update their account and other information, including email address, credit card numbers and expiration dates, so that the Seller can complete transactions and contact the Client as needed.
Unless otherwise stated in the Seller’s product description, prices indicated are total prices including the delivery and VAT. Payment can be made using one of the methods mentioned in the Seller’s online shop. We typically require payment in full before delivery takes place, unless otherwise agreed.
Delivery shall be made within the delivery area specified by the Seller (a registered UK address) to the delivery address specified by the Client unless otherwise agreed. When processing the transaction, the delivery address specified in the Seller's order processing shall be decisive. Should the assigned transport company return the goods to the Seller, because delivery to the Client was not possible, the Client bears the costs for the unsuccessful dispatch. This shall not apply if the Client exercises their right to cancel, if the delivery cannot be made due to circumstances beyond the Client's control or if they have been temporarily impeded to receive the offered service, unless the Seller has notified the Client about the service for a reasonable time in advance. See Shipping Policy for further details.
If the Seller provides advance deliveries (in the case of 3rd party lease arrangements) we retain title of ownership to the delivered goods, until the purchase price owed has been paid in full.
The Seller is not responsible for any inaccurate, incomplete or out-of-date information made available on the website. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this site is at the Client’s own risk. The Seller reserves the right to modify the contents of this site at any time, and has no obligation to update any information on our site. The Client agrees that it is their responsibility to monitor changes to the Seller’s site.
The Seller may provide access to third-party tools over which they neither monitor, have any control nor input. The Client acknowledges and agrees that the Seller provides access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. The Seller shall have no liability whatsoever arising from or relating to the use of optional third-party tools. Any use of optional tools offered through the site is entirely at the Client’s own risk and discretion. The Seller may also in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Certain content, products and services available via the Service may include materials from third-parties. Third-party links on this site may direct the Client to third-party websites that are not affiliated with the Seller. The Seller is not responsible for examining or evaluating the content or accuracy and does not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. The Seller is not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure to understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.