Privacy Policy

Mocha Mondo Coffee Limited is committed to ensuring that your privacy is protected. Should you be asked for information by which you can be identified whilst using this website, you can be assured it will only be used in accordance with this privacy statement.

This policy may be updated from time to time. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from 10/11/2021.

What we collect

We may collect the following;

  • Name

  • Contact information including email, address, and phone number

  • Demographic information such as postcode, preferences, and other information relevant to our surveys and/or offers

 

What do we do with the information we gather?

We aim to provide a better service for our customers by using the data to develop our products and services. This involves internal record keeping, analysis of data to develop products/services/offers, and occasionally our own market research (email only).

 

How we use cookies

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and storing information about your preferences. We use traffic log cookies to identify which pages are being visited. This information is only used for statistical analysis purposes and then the data is removed from the system. You can choose to accept or decline cookies.

Our Partnership with Aillio EU

Mondo Coffee is the main retailer for Aillio in the UK. We are an independent coffee roastery based in Northumberland, all about making seriously good coffee. We are also serious about customer service so only sell coffee equipment that we know it fit for purpose and this is why we only retail Aillio roasters.

 

Links to other websites

Our site may contain links to other sites of interest/relevance.  However, once you leave our sites (aillioroasters.co.uk & mochamondo.co.uk), please note that we have no control over the site you link to. Therefore, we cannot be responsible for any activity whilst you visit these other sites and they are not covered by this privacy statement.

 

We assume you do not wish for your personal information to be used for by any other third party companies so we do not share data with anyone else. Our website provider (WIX.com), requires access to certain customer information to provide service to us but they do not use the data in any way themselves. The WIX privacy policy can be found on their website.

 

If you have agreed to Mocha Mondo using your personal information for direct marketing purposes, you may change your mind at any time and inform us via email: aillioroasters@gmail.com

You may request details of personal information which we hold about you under the Data Protection Act of 1998. A small fee may be payable if you require a copy of the information we hold. This information can be requested via email - roastedandposted@gmail.com or by writing to us at Unit 6D Coquet Enterprise Park, Amble, Northumberland, NE65 0PE.

If you believe any information we hold is incorrect or incomplete, please use the email address or postal address above to inform us and we will promptly correct the details.